Great Firm to Do Business With!
We wanted a whole, house generator to power the house and the heat pump, which was to be run on natural gas.
We Electric helped us coordinate with Puget Sound Energy (PSE) to determine that our gas meter was insufficient to supply natural gas to the genset motor. That was very, very important in order to have an operating system!
We Electric determined what size genset unit could be used without requiring the PSE street service line upsizing. That too, was very important from a cost perspective.
After PSE upgraded the gas meter, We Electric installed a new gas line from the gas meter to the genset. The two-man installation operation was very efficient and professional, including picking up/tidying the work area daily. The We Electric personnel were very receptive to ideas from the homeowner and demonstrated a willingness to work out solutions to everyone’s satisfaction.
The We Electric office coordinated the installation work schedule and the gas and electrical inspections very well. Communications were very good throughout the whole process. The We Electric personnel were very knowledgeable on the codes, passing the gas and electrical inspections without comment.
This was one smooth operation. I would recommend this firm to anyone desiring to do business with a first-rate company.
- John .
This will probably ramble a little. I spent 45 years in a job that Quality meant keeping people alive and had to be on-time.
From start to finish this Company gets my best evaluation. Not only did they arrange the City inspection but also the financing.
I have had this generator installation for several years now. Whenever I call for service they respond in a timely manner and I do not get the (run around).
Just as a side note-It took me longer to write this note than it did to set up the generator installation.
- Larry .
Terrific, honest technician
Outstanding experience-fixed my generator
Scheduling was a bit erratic but it finally got done.
- Arthur .
Extremely high quality workmanship, more like I would expect in an industrial job
They are very busy and I had to wait 2 months for them to install a new whole house generator. They showed up on the appointed day and three days later the job was complete and on line. The 4th day the inspectors signed off on the work. Not one single problem during or since. Job was done perfectly the first time.
- Tom .
High quality service from everyone.
Ruth and Jake are great. Very pleasant and professional with great communication. Couldn't ask for more. I highly recommend them!
- Ed .
I called WE Electric with a rather unusual problem and Jake not only had the knowledge and creativity to propose a few alternative solutions, but he helped me evaluate the options and pick what was best for me. It was not the option that would have earned him the most money, and that honesty really stands out. He was reliable, solved the problem quickly, and very personable. I have already used the company's services again and will continue to do so.
- Linda .
The go-to company for all things complicated
Jake and team have done so much for my business from electrical installs to water heaters - furnaces and much more. They have been a top notch resource for our HOA including management of electrical systems and pumps and water falls. I highly recommend them.
- Marty .
Back Up Generator Service
Ruth and the crew at WE Electric were prompt, courteous, professional and very understanding of our needs in a complicated, tense generator crisis. They saved our house and prevented very expensive possible consequences. We look forward to working with them into the future.
- Fred .
Professional installation & maintenance of generators
W E installed an 11KW back up generator in my home last year. Jake explained system installation requirements and maintenance details throughly in advance, and answered my questions at time of installation completely. I've chosen to have W E maintain my system, and a system in another home I am responsible for. I could do it, but want to be sure nothing is overlooked. I trust Jake and his employee's to do that for me.
- Guy .
Professional, very friendly, and accommodating
All contact from start to finish has been professional and they have been extremely accommodating to our wishes and needs. Prices and schedule are in line with their contemporaries.
They are always quick to answer any of our questions and able to explain the answers in laymen's terms.
One of our neighbors used them as well and were also positive about their experience.
- Tom .
The team was great, from the initial bid through the installation. Ruth, Jake, and Josh were knowledgeable, helpful, and did a great job for us.
- Deb .
Outstanding professional service
The installation of the natural gas powered standby generator was accomplished precisely when promised and even better than proposed. As extras, they straightened out the cock-eyed plumbing from the original gas meter installation and provided an extra solid concrete foundation surrounded by beautiful wood tie trim. Also, they repaired some of the adjacent wiring that had been damaged by rodents. Since I am a Washington state licensed mechanical engineer, I was naturally interested and watched their work closely and they were always friendly and courteous in spite of my nosiness.
- James .
They Do Great Work!
John went above and beyond to please my clients and really got me out of a couple of logistal pickles with our remodel project, I'm very grateful for his willingness to help & his expertise!
- June H
Friendly and professional!
Jake changed a couple outlets at our rental property. He was punctual, friendly, and quick!
- Anya .
Jake of WE Electric arrived at the scheduled time and quickly located the problem with our home generator transfer switch. He identified and ordered the repair parts (which he pointed out were under warranty). When the parts arrived he installed them and tested the system.
We were very satisfied with the service and would not hesitate to use WE Electric again!
- John .
Generator replacement went well - thanks
I called WE Electric to troubleshoot my older Generac Guardian 8KW. Although I had maintained it as directed, it had a mechanical problem with the motor. I looked into the engine with Jake and could see a deformity. Putting in a newer unit was more cost effective than repairing my old one. Put in an 11KW, added several circuits/additional capacity for the down times. Jake was great - he installed my system as we had discussed, and got me in earlier than had planned. He understood, and helped me define my requirements, saving me money on the generator. We walked through it and tested it out after installation - I understand the system and comfortable taking care of it now. WE Electric and jake can take care of it if I decide to go that wY too. Overall, I'm relieved to find an honest, competent operation that can handle both the electrical & mechanical aspect of this. Thanks again to Jake, Ruth and the WE Electric team.
- Guy .
Top notch company! Work was done on time. Arrived when they said they would. Friendly and answered all questions. Phone calls were answered promptly . Inspector was impressed with work and labeling. Put in an automatic transfer generator .
- Mary .
Top Quality Service by W E Electric for Stand-by Emergency Generator Installation
Jake & his crew provided top notch service when installing a Kohler natural gas stand-by emergency generator for my residence. All permits and inspections were handled expertly; the city's final electrical inspector noted the thoroughness of the work, and a lot of electrical work is required for this sort of installation. Municipal building inspectors can be taciturn and expressionless based on previous experience in my own line of work, so hearing a professional's positive comments was a bonus. Within 30 hours of the installation, our neighborhood lost electrical power for 49 hours straight. A minor glitch in the generator's redesigned wiring harness went undetected by the factory inspectors, causing a temporary safety shut-down of the generator during this outage. Jake responded within a matter of minutes when called by me @ 0330 on a windy and rainy Sunday morning: he detected the problem's source in just a few moments and provided a repair that would temporarily solve the problem until the manufacturer replaced (under warranty) the controller's wiring harness. Excellent response by a professional very much in tune with the workings of these sophisticated units. Experience and a positive attitude say it all for me: I am currently having additional interior electrical work @ my home undertaken by W E Electric and will unhesitatingly recommend this group to anyone I know seeking a top notch electrical contractor.
- Tom .
Very knowledgable and thorough. Made me feel confident in the quality of their work.
- Fred .